Frequently Asked Questions

Frequently Asked Questions

Do I need to purchase a lock from Alvernon Storage?

You may purchase a lock from our office, or bring your own to secure your storage unit. We can help you choose a strong, reliable lock that fits your unit.

How secure is your facility?

A gate code is required to access our lot. Our units are constructed of concrete, and our staff patrols the property to supervise activity.

How can I keep my belongings safe?

Use a tarp to cover boxes and larger items to protect them from water and dust. If you are using cardboard, choose sturdy boxes designed for storage, not reclaimed boxes from the supermarket. Consider using plastic totes instead of cardboard boxes for added protection against water damage.

What forms of payment do you accept?

We accept all major forms of payment including cash, personal check, money orders, credit cards, and debit cards. Payments can be made in-person or over the phone. You can set up automatic payments without incurring fees. For convenience, anyone can pay off your account, even if they are not listed as a tenant.

Schedule a Tour

For questions about unit sizes, rates and availability, please contact us. We are happy to address any of your questions and concerns.

Call (520) 747-4446

Make A Reservation

We welcome your business and the chance to serve you. If you have any questions at all or wish to set up a tour, feel free to call us at (520) 747-4446 today.

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